Monmouth University fully supports the use of technology in teaching/learning through the comprehensive services of Information Management. All students are provided with an official email account and storage for course-related files and Web pages. Faculty are encouraged to integrate a variety of technologies into their courses and are provided necessary training and support to do so. Beyond making use of our learning management system for content presentation and online participation, many employ a variety of Web-based tools to increase student collaboration, participation, and engagement. In addition, the Monmouth University Library catalog and digital databases are available online, as are many instructional materials used in individual courses. The University has a fully networked and wireless-enabled campus with over 1,000 computers available to students in various lab configurations including Windows, macOS, and Linux. A comprehensive complement of software is available throughout campus in these labs, and course-specific software is made available in departmental computing labs.

For all Information Management service needs, call the Help Desk at 732-923-4357 (HELP) or email helpdesk@monmouth.edu. Normal hours are Monday through Friday from 8 a.m. until 9 p.m. (5 p.m. on Fridays during the summer). **Please note Help Desk hours are subject to change; check the myMU Portal for the most recent schedule. Media technicians for classroom and event coverage are also on site until 10 p.m. Monday through Friday, with abbreviated availability on weekends. For more information on the services of Information Management, please visit their Web page. 

Student Technology Assistant Program (STAP)

The Student Technology Assistant Program (STAP) at Monmouth University is a flexible employment opportunity for undergraduate and graduate students from all academic disciplines. The program is designed to provide students with practical, hands-on experience in the field of technology within a professional university setting. Participants in STAP engage in various roles that support the university's technology services. Responsibilities may include working in open computer labs to help manage IT infrastructure or providing technical support to fellow students, faculty, and staff at the Student Help Desk. Additionally, assistants gain experience operating and troubleshooting a range of multimedia equipment. Through these duties, students develop valuable skills in problem-solving, customer service, and technical support. The experience serves as a significant addition to a résumé, demonstrating to potential employers that a student has acquired real-world skills in a technology-related role.