Instructional Technology Support

Monmouth University fully supports the use of technology in teaching/learning through the comprehensive services of Information Management. All students are provided with an official email account and storage for course-related files and Web pages. Faculty are encouraged to integrate a variety of technologies into their courses and are provided necessary training and support to do so. Beyond making use of our learning management system for content presentation and online participation, many employ a variety of Web-based tools to increase student collaboration, participation, and engagement. In addition, the Monmouth University Library catalog and digital databases are available online, as are many instructional materials used in individual courses.

The University has a fully networked and wireless-enabled campus with over 1,000 computers available to students in various lab configurations including Windows, macOS, and Linux. A comprehensive complement of software is available throughout campus in these labs, and course-specific software is made available in departmental computing labs.

The Student Technology Assistant Program (STAP) provides students with the opportunity to learn about current technology, while earning cash and boosting their résumé. Each semester, approximately twenty (20) undergraduate and graduate students from all majors join the program in one of several different positions. STAP members can be found working in the University’s open computer labs, at the Student Help Desk, with multimedia equipment, and troubleshooting problems with computer hardware and software.

For all Information Management service needs, call the Help Desk at 732-923-4357 (HELP). Normal hours are Monday through Friday from 8:00 a.m. until 9:00 p.m. (5 p.m. on Fridays during the summer). **Please note Help Desk hours are subject to change; check the myMU Portal for the most recent schedule. For more information on the services of Information Management, please visit their Web page. Media technicians for classroom and event coverage are also on site until 10 p.m. Monday through Friday, with abbreviated availability on weekends.